New York · NYC Taxi & Limousine Commission (TLC)

Taxi dispatch software New York — TLC, BACP, DFHV, LADOT and SFMTA ready.

Cloud taxi dispatch system for New York fleets. NYC Taxi & Limousine Commission (TLC)-aware booking flows for New York's 13.5k licensed vehicles. AI Copilot in live taxi dispatch console. Transparent $59-$449/month pricing.

Taxi dispatch software for NYC TLC-licensed bases: JFK/LGA/EWR airport runs, FHV trip records, congestion-zone pricing.

New York is the most regulated dispatch market in North America. TLC rules mandate per-trip data submission, driver wellness logs, accessible-vehicle quotas, and an FHV high-volume designation that triggers wheelchair-accessible service requirements. The dispatch system running an NYC base has to handle JFK, LaGuardia, and Newark — three airports with completely different hold-lot mechanics — alongside the congestion relief zone south of 60th Street.

TLC-licensed FHVs: ~85,000
Yellow medallions: ~13,500
Daily trips: ~600k

Ireland · NYC Taxi & Limousine Commission (TLC)

Built for the operating tempo of New York.

New York runs on its own dispatch reality: 3 airports, licensing under NYC Taxi & Limousine Commission (TLC), and 13.5k licensed vehicles serving 8.34m residents. TaxiCloud is calibrated for it natively.

Population: 8.34m
Licensed vehicles: 13.5k
Airports: JFK · LGA · EWR

New York taxi dispatch — the operating reality

TaxiCloud is a cloud taxi dispatch system designed for the operational reality of New York: TLC-compliant trip records auto-export to the LPEP/HVFHS feeds, driver app supports the required pre-trip inspection log, and the Aurora console handles the JFK Central Taxi Hold's queue-by-terminal rules without manual intervention.

TaxiCloud taxi dispatch software, calibrated for New York

Multi-borough fleets that mix Yellow, Green, and FHV vehicles can be dispatched from a single console. Base-to-base affiliate routing covers the trips that cross your service area — common between Queens, Bronx, and Brooklyn operators — without dropping the trip back to the rider's app.

Migrating New York fleets to TaxiCloud

Pricing supports the per-mile, per-minute, congestion surcharge, MTA surcharge, and improvement fund line items required by TLC. Driver pay calculation accounts for the FHV driver minimum pay rule (Local Law 150) so payroll runs are audit-ready.

New York dispatch — by service

One taxi dispatch system, every service line.

FAQ

Taxi dispatch software New York — questions answered.

Is TaxiCloud TLC-compliant for FHV trip records?: Yes. Every completed trip emits the data fields required by the TLC's HVFHS trip-record submission. Records are stored for the seven-year retention window and can be exported as CSV or pushed via API to a third-party submitter.
Does the driver app handle the JFK Central Taxi Hold?: Yes. Drivers self-check-in to the JFK hold; their position in the queue is reflected in the dispatcher console so airport trips are dispatched in queue order, not random nearest-driver order.
Can a single base run both medallion taxi and FHV trips?: Yes — TaxiCloud treats vehicle class as a dispatch attribute, not a tenancy boundary. A single console can dispatch a mixed fleet provided the base holds the relevant TLC permits.

Ready when you are

Dispatch on autopilot.

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