Same-day parcel and document · New York

Same-day courier dispatch software in New York — multi-stop, PoD, B2B invoicing.

Taxi dispatch system calibrated for courier work in New York. TLC, BACP, DFHV, LADOT and SFMTA ready. Multi-stop routing, proof-of-delivery photo + signature, B2B invoicing.

Courier dispatch within a taxi fleet uses the same physical fleet for parcel and document work alongside passenger trips. It needs multi-stop route optimisation, proof-of-delivery capture (photo + signature), client account invoicing on a separate billing cadence to passenger work, and the ability to slot courier trips against passenger demand without starving either.

Key takeaways

Multi-stop routing, proof-of-delivery photo + signature, B2B invoicing.
Built for New York courier work — live dispatch, driver app and pricing in one console.
Migrate an existing New York base to TaxiCloud without losing your courier workflow.

What makes courier dispatch in New York hard?

Courier work that runs on the same fleet as passenger trips needs explicit slotting. The Aurora console treats courier jobs as a distinct trip class with their own pricing, billing, and PoD requirements; the dispatcher sees both layers and the auto-dispatch logic respects the constraint that a vehicle on a multi-stop courier route shouldn't be offered a passenger pickup mid-route.

How does TaxiCloud run courier dispatch in New York?

Proof-of-delivery (photo + signature on the driver app) is captured against every drop; the data is attached to the trip record and exposed to the client account via API or self-serve portal.

How do you migrate New York courier dispatch to TaxiCloud?

B2B account invoicing runs on a monthly statement cadence distinct from passenger work. Per-client pricing tiers, surcharge rules, and credit limits are tracked at the account record.

FAQ

Courier taxi dispatch New York — questions answered.

Can passenger and courier work share a fleet?: Yes. Each trip class is dispatched discretely; vehicles on multi-stop courier routes aren't offered passenger pickups mid-route.
Is proof-of-delivery captured?: Yes. Photo + signature against every drop, exposed to the client via API or portal.
How does B2B courier billing work?: Monthly statement cadence per client, with per-account pricing, surcharges, and credit limits.
Is TaxiCloud TLC-compliant for FHV trip records?: Yes. Every completed trip emits the data fields required by the TLC's HVFHS trip-record submission. Records are stored for the seven-year retention window and can be exported as CSV or pushed via API to a third-party submitter.
Does the driver app handle the JFK Central Taxi Hold?: Yes. Drivers self-check-in to the JFK hold; their position in the queue is reflected in the dispatcher console so airport trips are dispatched in queue order, not random nearest-driver order.

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