Massachusetts · Boston Police Department Hackney Division

Taxi dispatch software Boston — TLC, BACP, DFHV, LADOT and SFMTA ready.

Cloud taxi dispatch system for Boston fleets. Boston Police Department Hackney Division-aware booking flows for Boston's 1.8k licensed vehicles. AI Copilot in live taxi dispatch console. Transparent $59-$449/month pricing.

Taxi dispatch system for Boston Hackney medallion operators serving Logan and the Greater Boston suburbs.

Boston's Hackney Division has run the Boston taxi medallion program since 1930. The system here is unusually consolidated — 1,825 medallions distributed across a tight set of operators — and the dispatch platform has to integrate cleanly with the Logan Airport ground transportation system as well as the MBTA's wheelchair-paratransit pilot.

Hackney medallions: 1,825
Logan daily pax: ~115k
MBTA service area cities: 175

Ireland · Boston Police Department Hackney Division

Built for the operating tempo of Boston.

Boston runs on its own dispatch reality: a single airport, licensing under Boston Police Department Hackney Division, and 1.8k licensed vehicles serving 0.65m residents. TaxiCloud is calibrated for it natively.

Population: 0.65m
Licensed vehicles: 1.8k
Airports: BOS

Boston taxi dispatch — the operating reality

TaxiCloud's Boston deployment handles Logan's curbside, the new central taxi pool, and the airport's accessible-vehicle priority lane. Driver app check-in feeds the Hackney Division's nightly reporting feed automatically.

TaxiCloud taxi dispatch software, calibrated for Boston

MBTA paratransit work (THE RIDE) is dispatched alongside on-demand street hails. A single console manages both, with pre-booked paratransit trips reserved against driver schedules at lock-in time and on-demand trips dispatched against free capacity.

Migrating Boston fleets to TaxiCloud

Greater Boston's 175 MBTA-served cities make affiliate dispatch a real concern. Cambridge, Somerville, Brookline, and Quincy operators using TaxiCloud trip-out to Boston (and vice versa) without rider-visible handoff friction.

Boston dispatch — by service

One taxi dispatch system, every service line.

FAQ

Taxi dispatch software Boston — questions answered.

Does TaxiCloud integrate with Logan's central taxi pool?: Yes. Driver app check-in to the central pool is supported; dispatch from the pool follows the order Massport's ground transportation system expects.
Can THE RIDE paratransit trips run on the same console as street hails?: Yes. Pre-booked accessible trips are reserved against driver schedules at booking time and protected from on-demand dispatch when their pickup window opens.
How are affiliate trip-outs to Cambridge or Brookline handled?: Affiliate bases share trip-out mechanics through the Aurora console. The trip handoff is invisible to the rider.

Ready when you are

Dispatch on autopilot.

14-day free trial. No card. Cancel anytime.

47 fleets joined this month · Talk to sales