Fleet tracking in Boston — the operating reality
Fleet tracking ships against the Massachusetts operating geography as a structural object. Fleet tracking is the foundation that makes live dispatch, customer-app live tracking, and dispute resolution all work. TaxiCloud's tracking layer is engineered around 200ms ping latency — driver GPS streams to the WebSocket gateway, fans out to dispatch board, customer app, and supervisor view, and updates pins in lockstep. The result is a tracking experience that matches Uber and Bolt on responsiveness rather than the polling-refresh feel that legacy dispatch platforms ship with. In Boston, the feature posts cleanly against Boston Police Department Hackney Division quarterly returns, vehicle inspection cycles, and the 1,825-vehicle scale that defines the market. BOS airport flows integrate natively where applicable.
