Dispatch board · New York

Dispatch board for taxi fleets in New York

Single-screen live console with WebSocket updates and AI Copilot inline. Configured for NYC Taxi & Limousine Commission (TLC).

Dispatch board in New York is the single-screen live console with websocket updates and ai copilot inline, configured against NYC Taxi & Limousine Commission (TLC) and the operating reality of a 13.5k-vehicle market. TaxiCloud's dispatch board is single-screen by design: drag-to-assign, keyboard-first job actions, WebSocket-driven live updates from Reverb, AI Copilot inline. Designed for the 23-hour booking peak and the controller workflow that runs it. For New York specifically, the feature reads from regulator-aware booking, dispatch, and reporting surfaces — no bolt-on integration, no separate console.

Dispatch board in New York — the operating reality

Dispatch board ships against the New York operating geography as a structural object. Most dispatch consoles still ship with a polling refresh model: every five seconds the page asks the server for state and re-renders. That looks fine in a demo and breaks under real operating load. TaxiCloud's dispatch board uses WebSocket subscriptions via Reverb — every state change in the live operation pushes to the console within 200ms, with no refresh flicker, no polling overhead, and no stale data. Driver pin movements, job-status changes, customer SMS deliveries, and AI Copilot suggestions all land continuously. In New York, the feature posts cleanly against NYC Taxi & Limousine Commission (TLC) quarterly returns, vehicle inspection cycles, and the 13,500-vehicle scale that defines the market. JFK + LGA + EWR airport flows integrate natively where applicable.

How TaxiCloud delivers dispatch board in New York

Operators in New York typically run dispatch board on TaxiCloud after a 6-10 day migration off iCabbi, Autocab, Cordic, or TaxiCaller. The single-screen design is the second axis. Most controllers run multi-monitor setups today because legacy consoles split function across multiple windows: queue here, map there, customer record in a modal, settlement in a separate tab. TaxiCloud's board collapses the primary controller workflow onto one screen with the secondary surfaces in peripheral view (settlement, council-licensing flags, exception queues). The result is a 47% reduction in time-to-assign measured across pilot fleets — controllers are not navigating, they are operating. The dispatcher impact is highest in the New York operating tempo because NYC Taxi & Limousine Commission (TLC) compliance overlays the standard PHV regulatory posture, and dispatch board surfaces the resulting reports through the same dispatch flow rather than as a separate finance task.

FAQ

Dispatch board in New York — questions answered.

How does Dispatch board work in New York?: Dispatch board in New York reads from the live dispatch board, the customer-facing booking widget, and the NYC Taxi & Limousine Commission (TLC) compliance reporting layer in a single tenant. Subscribes to live state via Reverb WebSockets — no polling refresh. The New York configuration is preset for the city's 13,500-vehicle market and the New York operating geography.
Is Dispatch board compliant with NYC Taxi & Limousine Commission (TLC)?: Yes. Dispatch board is calibrated for NYC Taxi & Limousine Commission (TLC) reporting, audit, and renewal cycles. Vehicle inspection deadlines, driver-licence audits, and the local quarterly return format ship pre-configured. Format updates land in-sprint when the regulator changes requirements.
What does Dispatch board cost for a New York fleet?: Dispatch board ships on every TaxiCloud plan — Starter through Pro Ultra. Transparent $59-$449/month pricing. Most New York fleets run Pro (£149/€55/$59/A$89 month) or Pro Max (£349/€395/$449/A$629 month). No setup fee on Starter or Pro; month-to-month contracts; dispatch board configuration in New York is included.

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