Ontario · Canada

Taxi dispatch software for Toronto.

MLS-aware dispatch for Toronto taxi and limo fleets, Pearson + Billy Bishop-ready.

TaxiCloud is the modern dispatch OS for Toronto taxi and limousine fleets. City of Toronto Municipal Licensing & Standards (MLS) vehicle-for-hire records, Pearson (YYZ) and Billy Bishop (YTZ) airport flows, corporate account handling, and an English console and driver app — built for Canada's largest for-hire market.

Residents: 2.93m
Authority: Toronto MLS
Segment: Taxi · limo · VFH
Airports: YYZ · YTZ

Regulatory fit

Built around how Canada licenses for-hire transport.

Municipal taxi brokerage licence

City-issued broker/operator licence (e.g. Toronto MLS, Ottawa, Calgary).

Permis de transport (Quebec)

Provincial transport permit under Quebec's modernised taxi framework, overseen by the CTQ.

Bilingual service obligation

French-language service requirements in Quebec affecting rider-facing communications.

Local authority: City of Toronto — Municipal Licensing & Standards (MLS)

The Toronto dispatch market

Toronto regulates taxis, limousines, and private transportation companies under the City's Municipal Licensing & Standards (MLS) vehicle-for-hire bylaw, with distinct plate classes and training requirements. A dispatch platform has to keep the MLS class and driver record attached to each job. TaxiCloud treats the licence class as a dispatch attribute and runs taxi and limo books from one board.

Compliance and billing in Toronto

Compliance runs through Toronto MLS. TaxiCloud tracks driver and vehicle document expiry, supports the vehicle-for-hire record types, and emits the fare reporting Canadian operators and their bookkeeper expect, CAD-native. Pearson (YYZ) — Canada's busiest airport — and Billy Bishop (YTZ) ingest as ranks with flight-aware ETA reshuffling, and the corporate/finance account density of downtown Toronto is handled with first-class invoiced accounts.

Migrating to TaxiCloud in Canada

Most Toronto fleets evaluating a modern platform are leaving a legacy dispatch system or a regional incumbent such as iCabbi. Migration imports drivers, vehicles, corporate accounts, tariff rules, and historic trips with a parallel-run window. The driver app and rider booking flow ship as standard, with French available for bilingual operators.

Switching in Toronto

Coming from another platform?

TaxiCloud vs iCabbi TaxiCloud vs TaxiCaller

FAQ

Toronto dispatch — common questions

Is TaxiCloud aware of Toronto MLS vehicle-for-hire classes?: Yes. The MLS licence class is a dispatch attribute, with driver and vehicle records attached to each job; taxi and limo books are dispatched from one board.
Does TaxiCloud handle Pearson and Billy Bishop airport flows?: Yes. YYZ and YTZ ingest as ranks with flight-aware ETA reshuffling and corporate account routing.
Does TaxiCloud support French for bilingual operators?: Yes. The product is available in French alongside English for operators serving bilingual customers.
How fast can a Toronto fleet switch?: Typically 7-10 business days for a fleet up to 100 vehicles, including data import and a parallel run.

Explore TaxiCloud

Toronto · Live console

See your whole operation in one spatial console.

The TaxiCloud cockpit shows every live Toronto job, driver, and ETA on one board — with an AI Copilot that suggests the next move and drafts the passenger message, so dispatchers stay in control.

Live KPI stripToday's jobs, revenue, live cars, and no-shows at a glance.
Licence-class-awareEach licence class is a dispatch attribute — no rule-breaking on mixed fleets.
AI Copilot ⌘KAsk the cockpit anything; it explains every suggestion.

app.taxicloud.app/dashboardlive

Today

182

+12%

Revenue

£4.2k

+8%

Live

active

No-show

-42%

Bookings · 7d

↗ +24%

Mix

Saloon62%
Estate22%
MPV12%
Exec4%

Live dispatch

⌘K · ask Copilot

#4821LHR T5 → MayfairMike J.in transit

#4822King's X → CamdenAisha R.assigned

#4823Soho → LCY—auto-assign

Live KPI strip

Licence-class-aware

AI Copilot ⌘K

Toronto city street with traffic and the CN Tower

Built for Toronto

Dispatch Toronto like the city never sleeps.

Airport runs, executive bookings, corporate accounts, and street work — TaxiCloud routes them all under City of Toronto — Municipal Licensing & Standards (MLS) rules without the dispatcher leaving the live board.

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