Toronto · Canada

Airport taxi dispatch at Toronto Pearson International Airport (YYZ).

GTAA + Toronto MLS-compliant dispatch for Pearson across taxi and executive limousine.

Toronto Pearson is Canada's busiest airport, operating Terminal 1 (Air Canada and Star Alliance) and Terminal 3, connected by the inter-terminal LINK train. Arrival waves cluster mid-morning for transatlantic banks and again in the early evening, with heavy weekday business traffic. A driver staged at the wrong terminal is a LINK ride away from the actual pickup curbside, so terminal-aware staging directly protects the on-time pickup rate.

Passengers: ~45M/yr
Terminals: T1 + T3
Authority: GTAA / MLS
City: Toronto

Terminals: Terminal 1 (Star Alliance) and Terminal 3, linked by the LINK train.
Rank & staging: Licensed airport taxi and limousine ranks at each terminal's arrivals level; pre-booked rideshare uses the designated pickup zones.
Authority: Greater Toronto Airports Authority (GTAA) · City of Toronto MLS

Regulatory fit

Built around how Canada licenses for-hire transport.

Municipal taxi brokerage licence

City-issued broker/operator licence (e.g. Toronto MLS, Ottawa, Calgary).

Permis de transport (Quebec)

Provincial transport permit under Quebec's modernised taxi framework, overseen by the CTQ.

Bilingual service obligation

French-language service requirements in Quebec affecting rider-facing communications.

At YYZ: Greater Toronto Airports Authority (GTAA) · City of Toronto MLS

Arrivals at Toronto Pearson International Airport

Compliance and billing at YYZ

Ground transport at Pearson is governed by the GTAA, while the City of Toronto's Municipal Licensing & Standards (MLS) licenses the taxi and limousine plates. TaxiCloud treats licence class as a dispatch attribute so an operator running both metered taxi and executive limousine works from one board without breaking GTAA or MLS rules. Flight-data ingest reshuffles ETAs on every slip, and the AI Copilot drafts the passenger message in English or French to match the booking — the console runs bilingually for Ontario and cross-border Québec work.

Migrating to TaxiCloud in Canada

Fleets operating from YYZ typically migrate off a legacy dispatch board or a regional competitor, carrying drivers, vehicles, customers, tariff rules and trip history with a parallel-run window. The driver app and booking flow ship in English and French — the entire product is localised, not just this page.

Serving Toronto and the surrounding region.

FAQ

YYZ dispatch — common questions

Does TaxiCloud separate taxi and limousine jobs at Pearson?: Yes. Licence class is a dispatch attribute: metered taxis and executive limousines are dispatched to their respective GTAA ranks under City of Toronto MLS plates.
Is the console available in French for cross-border work?: Yes. The console, driver app and passenger messaging run bilingually in English and French for Ontario and Québec trips.
Does dispatch react to flight delays at YYZ?: Yes. Flight-data ingest reshuffles ETAs on every slot change and the AI Copilot notifies the passenger in their booking language.

Explore TaxiCloud

YYZ · Flight-aware dispatch

Every arrival on one board, ETAs that move with the flight.

The TaxiCloud cockpit ingests every Toronto Pearson International Airport arrival, reshuffles ETAs the moment a slot slips, and stages each driver at the right terminal — while the AI Copilot drafts the passenger's pickup message in their booking language.

Flight-data ingestLive arrival feed reshuffles every ETA on a delay.
Terminal-aware stagingDrivers queued at the correct terminal pickup zone from the start.
AI Copilot ⌘KDrafts the passenger SMS in the booking language.

app.taxicloud.app/dashboardlive

Today

182

+12%

Revenue

£4.2k

+8%

Live

active

No-show

-42%

Bookings · 7d

↗ +24%

Mix

Saloon62%
Estate22%
MPV12%
Exec4%

Live dispatch

⌘K · ask Copilot

#4821LHR T5 → MayfairMike J.in transit

#4822King's X → CamdenAisha R.assigned

#4823Soho → LCY—auto-assign

Flight-data ingest

Terminal-aware staging

AI Copilot ⌘K

Toronto city street with traffic and the CN Tower

Built for YYZ

Run Toronto Pearson International Airport pickups like the runway never closes.

Pre-booked arrivals, meet-and-greet, executive transfers and street work — TaxiCloud routes them all under Greater Toronto Airports Authority (GTAA) · City of Toronto MLS rules without the dispatcher leaving the live board.

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