United Kingdom · Greater London
TaxiCloud vs Autocab — London.
Switching from Autocab to TaxiCloud in London: Transport for London (TfL) compliance, parallel-run plan, no dispatch disruption.
A Autocab → TaxiCloud migration in London is a standardised 4–8 week process: 2 weeks of data export from Autocab, 1–2 weeks of parallel-run, 1–2 weeks of staff training, then a clean cut-over. Transport for London (TfL) reporting continues uninterrupted; rider, driver, and corporate account history is preserved.
Cutover narrative
Autocab → TaxiCloud, London-specific.
Hand-written cutover plan for the Autocab → TaxiCloud migration in London. Migration window: 10 working days.
- Data export
- Autocab's London export requires the IGO partner-data export tool plus a separate CSV pull for the TfL operator monthly return audit history. Allow 72 hours for the historic-data verification pass before integration testing.
- Parallel run
- 10-day extended parallel window recommended due to Autocab's UI-driven dispatcher retraining curve. Heathrow Friday-evening and Sunday-evening peaks both fall inside the window; cutover the following Tuesday morning.
- Risks to manage
- Autocab dispatcher workflow muscle-memory takes 5-7 days to retrain against TaxiCloud's WebSocket console — budget explicit retraining time.
- TfL monthly return cycle straddling cutover — schedule export of in-flight period before switching.
- Wins post-cutover
- TfL monthly return automation replaces the multi-spreadsheet finance workflow Autocab London operators commonly run.
- WebSocket dispatch removes Autocab's polling-based console lag during Heathrow peaks.
FAQ
Autocab → TaxiCloud in London.
- Why switch from Autocab to TaxiCloud in London?
- London operators on Autocab typically move when they need Transport for London (TfL)-specific features the current platform doesn't ship, when consolidation across affiliate bases is hard to operate, or when pricing for the local fleet size becomes uneconomic. TaxiCloud is calibrated for London specifically — see the city detail for the regulator-aware features that matter.
- How long does a Autocab → TaxiCloud migration take in London?
- A typical London Autocab migration runs 4–8 weeks: 2 weeks of data export, 1–2 weeks of parallel-run with both systems live, 1–2 weeks of staff training, then full cut-over. We do not require any disruption to live dispatch during the switchover.
- Can we keep our Autocab driver app phone numbers in London?
- Yes. Driver phone numbers, vehicle plates, and rider account history all migrate. The cut-over keeps every rider's saved address, every driver's payout setup, and every corporate account's billing configuration.
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