United Kingdom · Wales
TaxiCloud vs Autocab — Cardiff.
Switching from Autocab to TaxiCloud in Cardiff: Cardiff Council Hackney + PHV Licensing compliance, parallel-run plan, no dispatch disruption.
A Autocab → TaxiCloud migration in Cardiff is a standardised 4–8 week process: 2 weeks of data export from Autocab, 1–2 weeks of parallel-run, 1–2 weeks of staff training, then a clean cut-over. Cardiff Council Hackney + PHV Licensing reporting continues uninterrupted; rider, driver, and corporate account history is preserved.
Cutover narrative
Autocab → TaxiCloud, Cardiff-specific.
Hand-written cutover plan for the Autocab → TaxiCloud migration in Cardiff. Migration window: 9 working days.
- Data export
- Autocab Cardiff export via IGO partner-data tool plus Cardiff Council bilingual quarterly return audit. Welsh-language SMS template assets need import or new authoring.
- Parallel run
- Principality Stadium event weekend inside parallel window. Validate event-mode surge handling on TaxiCloud before cutover. 9-day window typical.
- Risks to manage
- Stadium-event surge-band timing — calibrate explicitly during week one.
- Welsh-language SMS templates need import.
- Wins post-cutover
- Stadium-event surge bands first-class-configurable rather than Autocab-support-ticket.
- Cardiff Council bilingual quarterly return automation.
FAQ
Autocab → TaxiCloud in Cardiff.
- Why switch from Autocab to TaxiCloud in Cardiff?
- Cardiff operators on Autocab typically move when they need Cardiff Council Hackney + PHV Licensing-specific features the current platform doesn't ship, when consolidation across affiliate bases is hard to operate, or when pricing for the local fleet size becomes uneconomic. TaxiCloud is calibrated for Cardiff specifically — see the city detail for the regulator-aware features that matter.
- How long does a Autocab → TaxiCloud migration take in Cardiff?
- A typical Cardiff Autocab migration runs 4–8 weeks: 2 weeks of data export, 1–2 weeks of parallel-run with both systems live, 1–2 weeks of staff training, then full cut-over. We do not require any disruption to live dispatch during the switchover.
- Can we keep our Autocab driver app phone numbers in Cardiff?
- Yes. Driver phone numbers, vehicle plates, and rider account history all migrate. The cut-over keeps every rider's saved address, every driver's payout setup, and every corporate account's billing configuration.
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