Breckland licenses 207 vehicles as at 1 April 2024 — 124 hackney carriages and 83 private hire vehicles.
The fleet splits fairly evenly between the two trades. That is the awkward middle: drivers move between rank work and booked jobs during a shift, so availability is genuinely uncertain unless something tracks it.
A licensed fleet this small is usually owner-run, and the pressing problem is not allocation but coverage: who answers the phone when the person who normally does is driving.
223 driver licences are in force against those 207 vehicles, or 1.08 drivers per vehicle. Some vehicles run more than one driver, so shift patterns bear on availability as much as the plate count does.
Breckland licenses 1.44 taxis and private hire vehicles per 1,000 residents, against a median of 2.62 across the 292 authorities in the same return — 45 per cent below the national midpoint.
Licensed supply is well below the national midpoint. Where vehicles are this scarce a missed pick-up costs more, because the customer has few alternatives and long memories.
Against its own region the fleet is thinner than typical: the East of England median is 2.52 per 1,000 residents.
Breckland requires a licensed private hire operator to record 10 of the 12 booking details the DfT surveys: passenger name, time the booking was made, date the booking was made, pick-up time, pick-up point, main destination, driver name, vehicle registration, name of the booker and dispatcher name.
That is a demanding regime: most of the fields the DfT surveys are mandatory here.
Not required here: pick-up date and driver licence number.
On vehicles, hackney carriages are held to no age or emissions standard restrictions and private hire vehicles to no age or emissions standard restrictions.
Breckland does not cap hackney carriage licence numbers, so the fleet can grow with demand. What limits growth is the cost of meeting the standards, not waiting for a plate to come free.
In-vehicle CCTV is permitted but not required here, so it stays an operator decision rather than a licence condition.
Before a new driver in Breckland can be sent a job, background screening is enhanced dbs and barred list checks and safeguarding training covering child sexual exploitation and county lines is required.
Breckland also requires a DBS check for the people taking and dispatching bookings, not only for drivers, so office staff sit inside the compliance perimeter too.
2.9 per cent of the licensed fleet in Breckland is wheelchair accessible — 2 hackney carriages and 4 private hire vehicles.
That is a thin accessible share, so accessible bookings need planning rather than absorbing, and one vehicle off the road materially cuts capacity.
Breckland publishes a list of designated wheelchair-accessible vehicles, which brings its drivers within section 165 of the Equality Act 2010.
Breckland departs from the majority answer on 7 of the surveyed licensing policies.
Requires daily hackney roadworthiness checks: "No" here, against "Yes" for 51 per cent of authorities.
Hackney topographical assessment: "No" here, against "Topological" for 65 per cent of authorities.
PHV topographical assessment: "No" here, against "Topological" for 52 per cent of authorities.
Hackney English-standard requirement: "No" here, against "Both" for 50 per cent of authorities.
PHV English-standard requirement: "No" here, against "Both" for 51 per cent of authorities.
Disability awareness training for hackney drivers: "No" here, against "Yes" for 64 per cent of authorities.
