Illinois · Chicago Department of Business Affairs and Consumer Protection (BACP)

Taxi dispatch software Chicago — TLC, BACP, DFHV, LADOT and SFMTA ready.

Cloud taxi dispatch system for Chicago fleets. Chicago Department of Business Affairs and Consumer Protection (BACP)-aware booking flows for Chicago's 6.8k licensed vehicles. AI Copilot in live taxi dispatch console. Transparent $59-$449/month pricing.

Taxi dispatch platform for Chicago BACP medallion holders and TNP-licensed operators serving O'Hare and Midway.

Chicago's BACP runs one of the most data-intensive dispatch regulatory regimes in the US: monthly trip reports, accessibility quotas, and a wheelchair-accessible vehicle (WAV) credit program that rewards operators who run accessible service. O'Hare and Midway have separate staging mechanics that an LA-style dispatch system handles poorly without specific integration.

Medallions in service: ~3,000
TNP vehicles: ~70,000
O'Hare daily pax: ~230k

Ireland · Chicago Department of Business Affairs and Consumer Protection (BACP)

Built for the operating tempo of Chicago.

Chicago runs on its own dispatch reality: 2 airports, licensing under Chicago Department of Business Affairs and Consumer Protection (BACP), and 6.8k licensed vehicles serving 2.70m residents. TaxiCloud is calibrated for it natively.

Population: 2.70m
Licensed vehicles: 6.8k
Airports: ORD · MDW

What is the operating reality for Chicago taxi dispatch?

TaxiCloud's Chicago deployment generates the monthly trip and revenue reports BACP requires in the exact format submission expects — no CSV-massaging by an ops manager every month-end. The Aurora console runs WAV-credit-aware dispatch so accessible-vehicle trips count toward your credit balance automatically.

How is TaxiCloud calibrated for Chicago taxi dispatch?

O'Hare's Central Taxicab Terminal and Midway's lower-level taxi stand have different driver check-in flows. Both are handled natively: drivers enter the staging area in-app, dispatchers see live queue depth per terminal, and curbside dispatch respects FIFO order.

How do you migrate Chicago fleets to TaxiCloud?

Suburban affiliate dispatch — Evanston, Oak Park, Cicero — runs through the same console via affiliate trip-out mechanics, so a trip starting downtown and ending in a suburb hands off cleanly without the rider seeing a re-quote.

Chicago dispatch — by service

One taxi dispatch system, every service line.

FAQ

Taxi dispatch software Chicago — questions answered.

Does TaxiCloud generate BACP monthly trip reports?: Yes. The reports are pre-formatted to BACP's accepted submission schema and can be emailed direct to your compliance contact or exported for upload.
How is the WAV credit program supported?: Every WAV-eligible trip dispatched to an accessible vehicle is tagged. Monthly summaries show credits earned, lost, and current balance — matching BACP's program accounting.
Can suburban affiliates use the same console?: Yes. Affiliate bases share trip-out mechanics through the Aurora console. Each affiliate keeps their own pricing and driver pool; only the trip handoff is shared.

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