Wirral licenses 1,060 vehicles as at 1 April 2024 — 202 hackney carriages and 858 private hire vehicles.
Private hire clearly leads the licensed fleet, so most work arrives pre-booked through a phone line, an app or a web form before any driver moves.
A fleet in this range is past the point where one controller sees everything at once, but not yet big enough to absorb a bad half-hour without customers noticing.
1,478 driver licences are in force against those 1,060 vehicles, or 1.39 drivers per vehicle. Some vehicles run more than one driver, so shift patterns bear on availability as much as the plate count does.
Wirral licenses 3.29 taxis and private hire vehicles per 1,000 residents, against a median of 2.62 across the 292 authorities in the same return — 25 per cent above the national midpoint.
Supply is comfortably above the national midpoint, so operators tend to compete on reliability and account work rather than on simply having a vehicle free.
Against its own region the fleet is thinner than typical: the North West median is 3.52 per 1,000 residents.
Wirral requires a licensed private hire operator to record 10 of the 12 booking details the DfT surveys: passenger name, time the booking was made, date the booking was made, pick-up time, pick-up date, pick-up point, main destination, driver name, driver licence number and vehicle registration.
That is a demanding regime: most of the fields the DfT surveys are mandatory here.
Not required here: name of the booker and dispatcher name.
On vehicles, hackney carriages are held to a maximum vehicle age and private hire vehicles to a maximum vehicle age.
Wirral does not cap hackney carriage licence numbers, so the fleet can grow with demand. What limits growth is the cost of meeting the standards, not waiting for a plate to come free.
In-vehicle CCTV is permitted but not required here, so it stays an operator decision rather than a licence condition.
Before a new driver in Wirral can be sent a job, background screening is enhanced dbs and barred list checks, a topographical or navigational assessment must be passed, drivers must meet a minimum spoken and written English standard, safeguarding training covering child sexual exploitation and county lines is required and disability awareness training is mandatory.
Wirral also requires a DBS check for the people taking and dispatching bookings, not only for drivers, so office staff sit inside the compliance perimeter too.
19.2 per cent of the licensed fleet in Wirral is wheelchair accessible — 202 hackney carriages and 2 private hire vehicles.
That is a moderate accessible share: servable with notice, but not something to promise on demand at peak.
Wirral publishes a list of designated wheelchair-accessible vehicles, which brings its drivers within section 165 of the Equality Act 2010.
Wirral departs from the majority answer on 1 of the surveyed licensing policies.
Requires daily hackney roadworthiness checks: "No" here, against "Yes" for 51 per cent of authorities.
