Documentation
TaxiCloud documentation.
REST API reference, webhook integration, driver app SDK, council-licensing reports, NTA SPSV setup, and operator guides for UK and Ireland fleet operators on TaxiCloud.
TaxiCloud documentation covers six surfaces: getting-started for new operators, REST API reference for system integration, webhook integration for event-driven architectures, council-licensing reports for UK PHV and NTA Ireland SPSV compliance, security and compliance posture for procurement reviews, and driver app SDK for custom mobile-app extensions. The docs are continuously updated alongside platform releases. Pro Ultra customers receive an additional dedicated docs portal with their account-manager-facing runbooks.
Quick reference
Things you reach for first.
API base URL
https://api.taxicloud.app/v1
Auth methods
OAuth 2.0 + API key
Webhook signing
HMAC SHA-256
API status
status.taxicloud.app
Documentation surfaces
Everything you need to ship.
Getting started
First-day setup for new TaxiCloud operators. Trial activation, dispatcher onboarding, driver invitations, customer-app deployment.
- Trial setup (5-minute walkthrough)
- Inviting dispatchers and drivers
- Customer app first-deploy
- Council-licensing setup checklist
REST API reference
TaxiCloud public REST API for booking creation, driver assignment, fleet management, and reporting. JSON over HTTPS, OAuth 2.0 + API key auth.
- Authentication (OAuth 2.0 + API key)
- Booking lifecycle endpoints
- Driver and vehicle endpoints
- Reporting endpoints
Webhook integration
Subscribe to booking-lifecycle, driver-status, and payment-event webhooks. HMAC-signed payloads, retry policy, dead-letter handling.
- Webhook event catalogue
- HMAC signature verification
- Retry policy and dead-letter handling
- Common integration patterns
Council-licensing reports
Per-authority compliance report templates, generation cadence, and submission workflows for UK PHV authorities and NTA Ireland SPSV.
- TfL operator monthly returns
- City council quarterly returns (Manchester, Liverpool, Leeds, Birmingham, Glasgow, Sheffield, others)
- NTA Ireland SPSV quarterly returns (2025 format)
- DVA Northern Ireland operator returns
Security + compliance
GDPR posture, encryption posture, sub-processor list, MFA enforcement, incident response SLA. SOC 2 Type 1 audit underway.
- GDPR Article 28 posture
- Encryption (TLS 1.3 + AWS KMS)
- Data residency (Frankfurt + optional Dublin on Pro Ultra)
- Incident response SLA
Driver app SDK
Driver app architecture, push notification integration (FCM + APNs), offline mode, location-update cadence, settlement export.
- FCM + APNs push integration
- Offline mode behaviour
- Location-update cadence
- Driver settlement export
Need access or a question
Full API access requires a TaxiCloud tenant. Start the 14-day free trial to get an API key, or email [email protected] for documentation queries. Pro Ultra customers have a dedicated documentation contact via their account manager.
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