- Is TaxiCloud TfL-compliant for London private-hire operators?
- Yes. TaxiCloud generates the TfL operator monthly return format, supports PHV driver compliance auditing, tracks vehicle inspection deadlines on the TfL calendar, and ships ULEZ and Congestion Charge zone awareness on the booking widget and dispatch board. The platform is used by London operators today and the regulatory content is maintained quarterly.
- Does TaxiCloud handle Heathrow, Gatwick, and other London airport pickups?
- Yes. Airport pre-booking flows for LHR, LGW, STN, LCY, and LTN ship out of the box, including terminal-by-terminal pickup-zone routing and pre-booked-only rank rules. The AI Copilot ingests flight schedules and re-shuffles dispatcher ETAs when arrivals slip, drafting SMS to waiting passengers automatically.
- How does TaxiCloud compare to iCabbi or Autocab for a London fleet?
- Side-by-side: TaxiCloud ships AI Copilot in the live dispatch flow (neither incumbent does), transparent £49-£349/month pricing on the website (both incumbents are quote-only), and is independent of Uber (Autocab is Uber-owned since 2020). Migration is 7-10 days white-glove. Run the trial in parallel with your existing system before deciding.
- How fast can a London PHV operator switch to TaxiCloud?
- Self-serve trial starts in under 10 minutes; production cutover takes 7-10 business days for a fleet up to 100 vehicles. Our migration team imports drivers, vehicles, customers, pricing rules, coverage zones, and historic bookings, then runs a parallel-run weekend for dispatcher training. Available on the Pro plan and above.
- What does TaxiCloud cost for a London fleet of 50 PHVs?
- The Pro Max plan at £349/month covers up to 100 drivers including AI Copilot, multi-base coverage zones, Reverb live broadcasts, and a named onboarding manager. There is no setup fee, contracts are month-to-month with one month notice, and white-label is included. London fleets typically report 30-50% lower year-one cost vs iCabbi or Autocab.
