Taxikonzession
Municipal taxi concession with a metered tariff and an obligation to serve (Pflichtfahrgebiet).
Hamburg · Germany
Taxi dispatch software for Hamburg.
PBefG-aware dispatch for Hamburg's Taxi- und Mietwagen fleet, HAM airport-ready.
TaxiCloud is the modern dispatch OS for Hamburg Taxi- und Mietwagen fleets. Hamburg's Personenbeförderungsgewerbe licensing records, §49 PBefG return-to-base for Mietwagen, HAM airport rank flows, TSE-ready fiscal exports, and a German-language console — for a 1.9-million-resident port city with roughly 3,000 licensed taxis.
- Residents
- 1.9m
- Licensed taxis
- ~3,000
- Authority
- BVM Hamburg
- Airport
- HAM
Regulatory fit
Built around how Germany licenses for-hire transport.
Mietwagen mit Fahrer (§49 PBefG)
Pre-booked private-hire with the return-to-base rule — no street hails, no ranks.
P-Schein (Personenbeförderungsschein)
Mandatory passenger-transport driver permit for both classes.
Local authority: Behörde für Verkehr und Mobilitätswende — Personenbeförderungsgewerbe
The Hamburg dispatch market
Hamburg pairs a strong cruise-and-port arrivals market with a city authority that has pushed early on emissions and inspection standards. The dispatch platform has to track which vehicles clear the city's environmental requirements, enforce the §49 return-to-base on Mietwagen, and still run a metered taxi book — all from one board. TaxiCloud does this with licence class and vehicle attributes as first-class objects.
Compliance and billing in Hamburg
Compliance runs through the Behörde für Verkehr und Mobilitätswende on the licensing side and TSE/GoBD on the fiscal side; TaxiCloud emits both. Cruise-terminal arrivals at the Hamburg port and HAM airport ranks ingest as clustered pickup waves with flight-aware ETA reshuffling, so the Zentrale stays ahead of the spike.
Migrating to TaxiCloud in Germany
Hamburg fleets evaluating a modern platform are usually leaving a legacy Funkzentrale. Migration imports drivers, vehicles, customers, tariff rules, and historic trips with a parallel-run window. The German-language driver app and rider booking flow ship as standard.
Switching in Hamburg
Coming from another platform?
FAQ
Hamburg dispatch — common questions
- Ist TaxiCloud für Hamburger Betriebe PBefG-konform?
- Ja. Pflichtfahrgebiet-Tarif für Taxis, §49-Rückkehrpflicht für Mietwagen — beides in einer Konsole, plus Fahrzeug-Umweltattribute.
- Unterstützt TaxiCloud Kreuzfahrt-Terminal-Ankünfte?
- Ja. Geclusterte Abhol-Wellen werden als eigene Objekte behandelt; der KI-Copilot positioniert Fahrzeuge vor dem Ausschiffen.
- Sind die Fahrtdaten TSE-/GoBD-konform?
- Ja — signierte, prüfungssichere Datensätze und Exporte für den Steuerberater.
- Wie schnell ist die Migration?
- Typisch 7-10 Werktage inklusive Datenimport und Parallelbetrieb.
Explore TaxiCloud
Hamburg · Live console
See your whole operation in one spatial console.
The TaxiCloud cockpit shows every live Hamburg job, driver, and ETA on one board — with an AI Copilot that suggests the next move and drafts the passenger message, so dispatchers stay in control.
- Live KPI stripToday's jobs, revenue, live cars, and no-shows at a glance.
- Licence-class-awareEach licence class is a dispatch attribute — no rule-breaking on mixed fleets.
- AI Copilot ⌘KAsk the cockpit anything; it explains every suggestion.
app.taxicloud.app/dashboardlive
Today
182
+12%Revenue
£4.2k
+8%Live
27
activeNo-show
2
-42%Bookings · 7d
↗ +24%
Mix
- Saloon62%
- Estate22%
- MPV12%
- Exec4%
Live dispatch
⌘K · ask Copilot#4821LHR T5 → MayfairMike J.in transit
#4822King's X → CamdenAisha R.assigned
#4823Soho → LCY—auto-assign
Built for Hamburg
Dispatch Hamburg like the city never sleeps.
Airport runs, executive bookings, corporate accounts, and street work — TaxiCloud routes them all under Behörde für Verkehr und Mobilitätswende — Personenbeförderungsgewerbe rules without the dispatcher leaving the live board.
Start dispatching on TaxiCloud today.
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