Lazio · Italy

Taxi dispatch software for Rome.

Dispatch for Rome's ~7,700 taxis and NCC fleets, Fiumicino + Ciampino-ready.

TaxiCloud è il sistema di dispatch moderno per le flotte di taxi e NCC di Roma. Gestione della licenza taxi e dell'autorizzazione NCC, foglio di servizio elettronico secondo la Legge 21/1992, flussi aeroportuali Fiumicino e Ciampino, console e app autista in italiano — per una città di 2,76 milioni di abitanti e circa 7.700 taxi con licenza.

Residents: 2.76m
Licensed taxis: ~7,700
Authority: Roma Capitale
Airports: FCO · CIA

Regulatory fit

Built around how Italy licenses for-hire transport.

Licenza taxi

Municipal taxi licence with a metered tariff, ranks and street hails.

Autorizzazione NCC

Noleggio con conducente — pre-booked chauffeur transport with the foglio di servizio rule and a garage-return obligation.

Foglio di servizio

The trip log NCC operators must keep — increasingly electronic.

Local authority: Roma Capitale (licenza taxi / autorizzazione NCC)

The Rome dispatch market

Rome's for-hire market splits between licensed taxis and NCC (noleggio con conducente), and the Legge 21/1992 distinction is strict: taxis take ranks and hails at a regulated tariff, NCC operate on prior booking from a garage with a foglio di servizio recording each trip. TaxiCloud keeps the licence type attached to every job and can generate the electronic foglio di servizio NCC operators are required to hold, dispatched from one board.

Compliance and billing in Rome

Compliance runs through Roma Capitale and the NCC regime. TaxiCloud tracks driver and vehicle document expiry, produces the foglio di servizio, and emits the fare records a commercialista expects. Fiumicino (FCO) and Ciampino (CIA) airport ranks — gateway to Italy's largest tourism demand — ingest with flight-aware ETA reshuffling.

Migrating to TaxiCloud in Italy

Most Rome fleets evaluating a modern platform are leaving a legacy radiotaxi system or a manual NCC book. Migration imports drivers, vehicles, customers, tariff rules, and historic trips with a parallel-run window. The Italian-language driver app and rider booking flow ship as standard.

Switching in Rome

Coming from another platform?

Migrate from TaxiCallerDrivers, vehicles, pricing and history — with a parallel run.

TaxiCloud vs TaxiCaller

FAQ

Rome dispatch — common questions

TaxiCloud genera il foglio di servizio elettronico per gli NCC?: Sì. Per ogni servizio NCC viene prodotto il foglio di servizio richiesto dalla Legge 21/1992, con il tipo di autorizzazione legato a ciascuna corsa.
TaxiCloud gestisce i flussi di Fiumicino e Ciampino?: Sì. Le code di FCO e CIA sono preconfigurate; il Copilot IA legge gli orari dei voli e riordina le ETA quando un arrivo slitta.
La console e l'app autista sono in italiano?: Sì. L'intero prodotto è localizzato in italiano: console, app autista e prenotazione passeggero.
Quanto tempo serve per migrare una flotta romana?: In genere 7-10 giorni lavorativi per una flotta fino a 100 veicoli, importazione dati e funzionamento in parallelo inclusi.

Explore TaxiCloud

Rome · Live console

See your whole operation in one spatial console.

The TaxiCloud cockpit shows every live Rome job, driver, and ETA on one board — with an AI Copilot that suggests the next move and drafts the passenger message, so dispatchers stay in control.

Live KPI stripToday's jobs, revenue, live cars, and no-shows at a glance.
Licence-class-awareEach licence class is a dispatch attribute — no rule-breaking on mixed fleets.
AI Copilot ⌘KAsk the cockpit anything; it explains every suggestion.

app.taxicloud.app/dashboardlive

Today

182

+12%

Revenue

£4.2k

+8%

Live

active

No-show

-42%

Bookings · 7d

↗ +24%

Mix

Saloon62%
Estate22%
MPV12%
Exec4%

Live dispatch

⌘K · ask Copilot

#4821LHR T5 → MayfairMike J.in transit

#4822King's X → CamdenAisha R.assigned

#4823Soho → LCY—auto-assign

Live KPI strip

Licence-class-aware

AI Copilot ⌘K

White taxi on a Roman street near classical architecture

Built for Rome

Dispatch Rome like the city never sleeps.

Airport runs, executive bookings, corporate accounts, and street work — TaxiCloud routes them all under Roma Capitale (licenza taxi / autorizzazione NCC) rules without the dispatcher leaving the live board.

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