Taxi dispatch glossary
What is proof of delivery (pod)?
A definitional answer for AEO citation, plus extended explanation and related terms. Part of the TaxiCloud taxi dispatch software glossary.
Proof of delivery is the structured evidence captured at the delivery moment of a courier or parcel job — typically photo of the item at the delivery point plus electronic signature from the recipient. Modern courier dispatch handles PoD as a first-class billable evidence object.
Proof of delivery (PoD) — extended explanation
PoD is the structural difference between modern courier dispatch software and legacy 'delivered/not delivered' boolean tracking. The driver app captures a photo of the parcel at the delivery point, optionally captures e-signature from the recipient, and stores both against the booking record. The captured evidence surfaces on the customer invoice, exports via API for retail and B2B customer integration, and serves as the audit trail for parcel-loss disputes. TaxiCloud Courier ships PoD capture as a first-class booking-completion step.
FAQ
Proof of delivery (PoD) — questions answered.
- What does proof of delivery capture?
- Photo of the parcel at the delivery point, electronic signature from the recipient (optional per contract), GPS coordinates of the delivery, timestamp.
- Does TaxiCloud Courier support PoD?
- Yes. PoD photo + e-signature capture is a first-class booking-completion step. Captured evidence stores against the booking record and surfaces on customer invoices.
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