Berlin · Germany

Taxi dispatch software for Berlin.

PBefG-aware dispatch for Berlin's ~7,000 Taxi- und Mietwagen fleet, TSE-ready.

TaxiCloud is the modern dispatch OS for Berlin Taxi- und Mietwagen fleets. LABO-aware licensing records, the §49 PBefG return-to-base rule for Mietwagen, BER airport rank flows, TSE-ready fiscal exports, and a fully German-language console — built for the operating tempo of a 3.85-million-resident capital with roughly 7,000 licensed taxis.

Residents: 3.85m
Licensed taxis: ~7,000
Authority: LABO
Airport: BER

Regulatory fit

Built around how Germany licenses for-hire transport.

Taxikonzession

Municipal taxi concession with a metered tariff and an obligation to serve (Pflichtfahrgebiet).

Mietwagen mit Fahrer (§49 PBefG)

Pre-booked private-hire with the return-to-base rule — no street hails, no ranks.

P-Schein (Personenbeförderungsschein)

Mandatory passenger-transport driver permit for both classes.

Local authority: LABO — Landesamt für Bürger- und Ordnungsangelegenheiten

The Berlin dispatch market

Berlin runs Germany's largest single taxi market, and it is also its most price-pressured: the city has fought Mietwagen and platform operators in court for years, so the line between a metered Taxikonzession trip and a pre-booked §49 Mietwagen trip has to be exact on every job. TaxiCloud treats licence class as a dispatch attribute, so a Berlin operator running both can dispatch from one board without ever breaking the Rückkehrpflicht or the Pflichtfahrgebiet tariff.

Compliance and billing in Berlin

Compliance in Berlin runs through LABO and the Finanzamt at once: vehicle and P-Schein records on the licensing side, TSE-signed fare records and GoBD exports on the fiscal side. TaxiCloud emits both — audit-ready, signed trip records the Steuerberater can reconcile, plus driver-document expiry tracking so a lapsed Konzession is flagged before the vehicle takes a job. BER airport ranks ingest into the board with flight-aware ETA reshuffling.

Migrating to TaxiCloud in Germany

Most Berlin fleets evaluating a modern platform are leaving an ageing Funkzentrale or a regional incumbent. Migration imports drivers, vehicles, customers, tariff rules, and historic trips with a parallel-run window so the Zentrale trains on live data. The German-language driver app and rider booking flow ship as standard — the whole product is localised, not just the page you are reading.

Switching in Berlin

Coming from another platform?

Migrate from TaxiCallerDrivers, vehicles, pricing and history — with a parallel run.

TaxiCloud vs TaxiCaller

FAQ

Berlin dispatch — common questions

Ist TaxiCloud für Berliner Taxi- und Mietwagenbetriebe PBefG-konform?: Ja. Die Lizenzklasse ist ein Dispatch-Attribut: Taxis fahren den Pflichtfahrgebiet-Tarif, Mietwagen unterliegen der Rückkehrpflicht nach §49 — beides in einer Konsole, ohne die jeweilige Regel zu verletzen.
Erzeugt TaxiCloud TSE-konforme Fahrtdatensätze für das Finanzamt?: Ja. Die Preis- und Reporting-Schicht erzeugt signierte, prüfungssichere Fahrtdatensätze und GoBD-konforme Exporte, die der Steuerberater abstimmen kann.
Unterstützt TaxiCloud die Flughafen-Ränge am BER?: Ja. BER-Vorbuchungen und Rang-Flows sind vorkonfiguriert; der KI-Copilot wertet Flugpläne aus und ordnet die ETAs neu, wenn sich Ankünfte verschieben.
Wie schnell kann eine Berliner Flotte umsteigen?: Typisch 7-10 Werktage für eine Flotte bis 100 Fahrzeuge, inklusive Datenimport und Parallelbetrieb zur Schulung der Zentrale.

Explore TaxiCloud

Berlin · Live console

See your whole operation in one spatial console.

The TaxiCloud cockpit shows every live Berlin job, driver, and ETA on one board — with an AI Copilot that suggests the next move and drafts the passenger message, so dispatchers stay in control.

Live KPI stripToday's jobs, revenue, live cars, and no-shows at a glance.
Licence-class-awareEach licence class is a dispatch attribute — no rule-breaking on mixed fleets.
AI Copilot ⌘KAsk the cockpit anything; it explains every suggestion.

app.taxicloud.app/dashboardlive

Today

182

+12%

Revenue

£4.2k

+8%

Live

active

No-show

-42%

Bookings · 7d

↗ +24%

Mix

Saloon62%
Estate22%
MPV12%
Exec4%

Live dispatch

⌘K · ask Copilot

#4821LHR T5 → MayfairMike J.in transit

#4822King's X → CamdenAisha R.assigned

#4823Soho → LCY—auto-assign

Live KPI strip

Licence-class-aware

AI Copilot ⌘K

Taxi rank on a German city street at dusk

Built for Berlin

Dispatch Berlin like the city never sleeps.

Airport runs, executive bookings, corporate accounts, and street work — TaxiCloud routes them all under LABO — Landesamt für Bürger- und Ordnungsangelegenheiten rules without the dispatcher leaving the live board.

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