Licencia de taxi
Municipal taxi licence with a metered tariff and a defined área de prestación.
Comunidad de Madrid · Spain
Taxi dispatch software for Madrid.
Dispatch for Madrid's ~15,600 licensed taxis and VTC fleets, Barajas-ready.
TaxiCloud es el sistema de dispatch moderno para flotas de taxi y VTC en Madrid. Gestión de la licencia municipal de taxi y de la autorización VTC, ratio VTC 1:30, flujos del aeropuerto Adolfo Suárez Madrid-Barajas, consola y app del conductor en español — para una ciudad de 3,28 millones de habitantes y unos 15.600 taxis con licencia.
- Residents
- 3.28m
- Licensed taxis
- ~15,600
- Authority
- Ayuntamiento de Madrid
- Airport
- MAD
Regulatory fit
Built around how Spain licenses for-hire transport.
Autorización VTC
Regional pre-booked chauffeur authorisation, capped by the 1:30 ratio to taxi licences.
Área de prestación
The territory a licence may serve — central to multi-municipality dispatch.
Local authority: Ayuntamiento de Madrid / Comunidad de Madrid (licencia VTC)
The Madrid dispatch market
Madrid runs Spain's largest taxi fleet and one of its most contested VTC markets — the 1:30 ratio between VTC authorisations and taxi licences is a live political question, and the área de prestación rules constrain where a VTC may operate. A dispatch platform has to keep the licence type and its operating area attached to every job. TaxiCloud treats both as first-class attributes, so a mixed taxi/VTC operator dispatches from one console without breaking the ratio or the área-de-prestación constraint.
Compliance and billing in Madrid
Compliance runs through the Ayuntamiento de Madrid on the taxi side and the Comunidad de Madrid on the VTC side. TaxiCloud tracks driver and vehicle document expiry, enforces the VTC operating-area rule, and emits the fare records and reporting a Spanish gestoría expects. Barajas (MAD) ranks ingest with flight-aware ETA reshuffling — Madrid's airport is among the busiest in Europe.
Migrating to TaxiCloud in Spain
Most Madrid fleets evaluating a modern platform are leaving a legacy emisora or an early VTC tool. Migration imports drivers, vehicles, customers, tariff rules, and historic trips with a parallel-run window. The Spanish-language driver app and rider booking flow ship as standard.
Switching in Madrid
Coming from another platform?
FAQ
Madrid dispatch — common questions
- ¿TaxiCloud gestiona la distinción entre taxi y VTC en Madrid?
- Sí. El tipo de licencia es un atributo de dispatch: los taxis toman paradas y servicios a mano, los VTC operan por reserva previa y dentro de su área de prestación — todo en una sola consola.
- ¿Gestiona TaxiCloud los flujos del aeropuerto de Barajas?
- Sí. Las colas de MAD están preconfiguradas; el Copilot de IA lee los horarios de vuelo y reordena las ETA cuando una llegada se retrasa.
- ¿La consola y la app del conductor están en español?
- Sí. Todo el producto está localizado en español: consola, app del conductor y reserva del pasajero.
- ¿Cuánto tarda la migración de una flota de Madrid?
- Normalmente 7-10 días laborables para una flota de hasta 100 vehículos, con importación de datos y funcionamiento en paralelo.
Explore TaxiCloud
Madrid · Live console
See your whole operation in one spatial console.
The TaxiCloud cockpit shows every live Madrid job, driver, and ETA on one board — with an AI Copilot that suggests the next move and drafts the passenger message, so dispatchers stay in control.
- Live KPI stripToday's jobs, revenue, live cars, and no-shows at a glance.
- Licence-class-awareEach licence class is a dispatch attribute — no rule-breaking on mixed fleets.
- AI Copilot ⌘KAsk the cockpit anything; it explains every suggestion.
app.taxicloud.app/dashboardlive
Today
182
+12%Revenue
£4.2k
+8%Live
27
activeNo-show
2
-42%Bookings · 7d
↗ +24%
Mix
- Saloon62%
- Estate22%
- MPV12%
- Exec4%
Live dispatch
⌘K · ask Copilot#4821LHR T5 → MayfairMike J.in transit
#4822King's X → CamdenAisha R.assigned
#4823Soho → LCY—auto-assign
Built for Madrid
Dispatch Madrid like the city never sleeps.
Airport runs, executive bookings, corporate accounts, and street work — TaxiCloud routes them all under Ayuntamiento de Madrid / Comunidad de Madrid (licencia VTC) rules without the dispatcher leaving the live board.
Start dispatching on TaxiCloud today.
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