Makkah Province · Saudi Arabia

Taxi dispatch software for Jeddah.

TGA-aware dispatch for Jeddah fleets, JED + Hajj/Umrah-ready, Arabic-first.

TaxiCloud is the modern dispatch OS for Jeddah taxi and limousine fleets. TGA licensing-aware records, King Abdulaziz International (JED) airport flows, Hajj and Umrah pilgrimage-season surge handling, and an Arabic-first (RTL) console and driver app — built for the gateway city to Makkah.

Residents: 4.7m
Authority: TGA
Airport: JED
Peak: Hajj · Umrah

Regulatory fit

Built around how Saudi Arabia licenses for-hire transport.

Guidance-app operator licence (TGA)

Transport General Authority licence for app-based and fleet for-hire transport.

Public transport / limousine permit

Permit class for metered and pre-booked passenger transport.

Saudization requirement

Nitaqat workforce-nationalisation thresholds affecting operator staffing.

Local authority: TGA — Transport General Authority

The Jeddah dispatch market

Jeddah is the gateway to Makkah, and its dispatch tempo is defined by the Hajj and year-round Umrah pilgrimage flows: enormous, seasonal demand spikes routed through King Abdulaziz International and onward to the holy cities. TaxiCloud's cloud-native platform absorbs the surge, treats pilgrimage arrivals as clustered pickup waves, and runs the fleet from one board with TGA-aware records, rendering Arabic-first.

Compliance and billing in Jeddah

JED ingests as a major rank with flight-aware ETA reshuffling, and the AI Copilot pre-positions vehicles ahead of pilgrimage arrival waves. Corporate, hotel, and pilgrimage-operator accounts are first-class objects with monthly statements; pricing and reporting are SAR-native. The platform scales horizontally so peak season needs no capacity-planning calls.

Migrating to TaxiCloud in Saudi Arabia

Most Jeddah fleets evaluating a modern platform are leaving a legacy booking tool. Migration imports drivers, vehicles, accounts, tariff rules, and historic trips with a parallel-run window timed before pilgrimage season. The Arabic-first driver app and rider booking flow ship as standard.

Switching in Jeddah

Coming from another platform?

Migrate from iCabbiDrivers, vehicles, pricing and history — with a parallel run.

TaxiCloud vs iCabbi

FAQ

Jeddah dispatch — common questions

Will TaxiCloud handle Hajj and Umrah season surges in Jeddah?: Yes. The platform is cloud-native and scales horizontally; pilgrimage arrivals are treated as clustered pickup waves, with the AI Copilot pre-positioning vehicles ahead of the spike.
Is TaxiCloud aware of TGA licensing?: Yes. TGA licensing-aware records are attached to each job, and driver onboarding supports the documentation the authority expects.
Does TaxiCloud render Arabic-first?: Yes. The console, driver app, and rider booking flow render right-to-left in Arabic first, with English available.
How fast can a Jeddah fleet switch?: Typically 7-10 business days for a fleet up to 100 vehicles; many operators time the cutover before pilgrimage season.

Explore TaxiCloud

Jeddah · Live console

See your whole operation in one spatial console.

The TaxiCloud cockpit shows every live Jeddah job, driver, and ETA on one board — with an AI Copilot that suggests the next move and drafts the passenger message, so dispatchers stay in control.

Live KPI stripToday's jobs, revenue, live cars, and no-shows at a glance.
Licence-class-awareEach licence class is a dispatch attribute — no rule-breaking on mixed fleets.
AI Copilot ⌘KAsk the cockpit anything; it explains every suggestion.

app.taxicloud.app/dashboardlive

Today

182

+12%

Revenue

£4.2k

+8%

Live

active

No-show

-42%

Bookings · 7d

↗ +24%

Mix

Saloon62%
Estate22%
MPV12%
Exec4%

Live dispatch

⌘K · ask Copilot

#4821LHR T5 → MayfairMike J.in transit

#4822King's X → CamdenAisha R.assigned

#4823Soho → LCY—auto-assign

Live KPI strip

Licence-class-aware

AI Copilot ⌘K

Riyadh skyline with Kingdom Centre tower

Built for Jeddah

Dispatch Jeddah like the city never sleeps.

Airport runs, executive bookings, corporate accounts, and street work — TaxiCloud routes them all under TGA — Transport General Authority rules without the dispatcher leaving the live board.

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