Dispatch board in Leeds — the operating reality
Dispatch board ships against the West Yorkshire operating geography as a structural object. Most dispatch consoles still ship with a polling refresh model: every five seconds the page asks the server for state and re-renders. That looks fine in a demo and breaks under real operating load. TaxiCloud's dispatch board uses WebSocket subscriptions via Reverb — every state change in the live operation pushes to the console within 200ms, with no refresh flicker, no polling overhead, and no stale data. Driver pin movements, job-status changes, customer SMS deliveries, and AI Copilot suggestions all land continuously. In Leeds, the feature posts cleanly against Leeds City Council Hackney + PHV Licensing quarterly returns, vehicle inspection cycles, and the 5,400-vehicle scale that defines the market. LBA airport flows integrate natively where applicable.
