Wigan licenses 1,025 vehicles as at 1 April 2024 — 136 hackney carriages and 889 private hire vehicles.
Private hire clearly leads the licensed fleet, so most work arrives pre-booked through a phone line, an app or a web form before any driver moves.
A fleet in this range is past the point where one controller sees everything at once, but not yet big enough to absorb a bad half-hour without customers noticing.
1,269 driver licences are in force against those 1,025 vehicles, or 1.24 drivers per vehicle. Some vehicles run more than one driver, so shift patterns bear on availability as much as the plate count does.
Wigan licenses 3.07 taxis and private hire vehicles per 1,000 residents, against a median of 2.62 across the 292 authorities in the same return — 17 per cent above the national midpoint.
Licensed supply is close to the national midpoint, which usually means demand and supply trade places by time of day rather than one dominating.
Against its own region the fleet is thinner than typical: the North West median is 3.52 per 1,000 residents.
Wigan requires a licensed private hire operator to record 11 of the 12 booking details the DfT surveys: passenger name, time the booking was made, date the booking was made, pick-up time, pick-up date, pick-up point, main destination, driver name, driver licence number, vehicle registration and name of the booker.
That is a demanding regime: most of the fields the DfT surveys are mandatory here.
Not required here: dispatcher name.
On vehicles, hackney carriages are held to both age and emissions standard and private hire vehicles to both age and emissions standard.
Wigan caps the number of hackney carriage licences it issues, so plate availability rather than demand sets the ceiling on that half of the fleet. Capped areas tend to see plates hold value and change hands, with growth pushed towards private hire, where numbers are not restricted.
In-vehicle CCTV is permitted but not required here, so it stays an operator decision rather than a licence condition.
Daily roadworthiness checks are a condition in Wigan, so there is a per-vehicle, per-day record to produce on request.
Before a new driver in Wigan can be sent a job, background screening is enhanced dbs and barred list checks, a topographical or navigational assessment must be passed, safeguarding training covering child sexual exploitation and county lines is required and disability awareness training is mandatory.
Wigan also requires a DBS check for the people taking and dispatching bookings, not only for drivers, so office staff sit inside the compliance perimeter too.
9.1 per cent of the licensed fleet in Wigan is wheelchair accessible — 39 hackney carriages and 54 private hire vehicles.
That is a thin accessible share, so accessible bookings need planning rather than absorbing, and one vehicle off the road materially cuts capacity.
Wigan publishes a list of designated wheelchair-accessible vehicles, which brings its drivers within section 165 of the Equality Act 2010.
Wigan departs from the majority answer on 4 of the surveyed licensing policies.
Caps hackney carriage licence numbers: "Yes" here, against "No" for 74 per cent of authorities.
Requires daily PHV roadworthiness checks: "Yes" here, against "No" for 50 per cent of authorities.
Hackney English-standard requirement: "No" here, against "Both" for 50 per cent of authorities.
PHV English-standard requirement: "No" here, against "Both" for 51 per cent of authorities.
Yes. In the reporting year Wigan refused 0 operator licence applications, suspended 2 and revoked 0.
