Taxi software
Taxi management software
Dispatch runs today. Management software is what tells you, at the end of the month, whether today was worth running.
What is a taxi management software?
Taxi management software is the operational layer around dispatch: driver and vehicle records, licence and insurance expiry, account customers and their tariffs, driver settlements, and the reporting that turns completed journeys into a picture of the business. Where dispatch software answers 'who takes this job', management software answers 'which work, which drivers and which accounts are actually making money'.
This page also answers: taxi fleet management software, taxi business software.
Key takeaways
- Taxi management software is the operational layer around dispatch: driver and vehicle records, licence and insurance expiry, account customers and their tariffs, driver settlements, and the reporting that turns completed journeys into a picture of the business.
- Ask an operator where their week goes and dispatch is rarely the answer.
- Drivers leave over pay disputes far more often than over technology.
- Growth in a taxi business is often the wrong goal.
Taxi management software — the checkable numbers
- Records held per driver
- Badge, insurance, MOT, vehicle licence, settlement
- Reporting spine
- One journey record from booking to settlement
- Per-driver cost at the top plan
- £5 / driver / month
- Per-driver cost at entry plan
- £12 / driver / month
- Plan spread
- £49 / £149 / £349 per month
- Feature modules documented
- 10
- Operational solutions documented
- 11
compliance and pay on the same record used for allocation
booking, price, driver, payment and invoice are the same row, not four joined exports
Pro Max overage rate, from data/pricing-plans.ts
Starter overage rate — the gap is why growing fleets move up rather than out
Starter, Pro, Pro Max in GBP
count of records in data/features.ts
count of records in data/solutions.ts
Prices are list prices in GBP and exclude VAT. Counts are of records published on this site and can be checked against the pages they link to.
The month-end problem
Ask an operator where their week goes and dispatch is rarely the answer. It goes on the month end: rebuilding driver settlements from job sheets, chasing which account jobs were invoiced, working out why the takings and the card statement disagree by a few hundred pounds, and reconstructing a picture of profitability from data that was never designed to be added up.
That work exists because the booking, the fare, the driver's share and the invoice were recorded in different places. When they are one record, the month end becomes a set of reports rather than a reconstruction project.
Driver settlement is a retention feature
Drivers leave over pay disputes far more often than over technology. A settlement a driver cannot check is a settlement they will eventually disagree with, and the argument costs more than the money — it costs the driver.
The fix is transparency rather than generosity: a driver seeing the same job list, the same fares and the same deductions the office sees, produced from the jobs they actually completed. Disagreements become arithmetic that either side can check instead of a matter of trust.
Knowing which work to stop taking
Growth in a taxi business is often the wrong goal. Plenty of fleets are busier than they were and no better off, because the extra volume arrived on the least profitable account at the least profitable hours, and nothing in their system made that visible.
Management reporting earns its price the first time it lets you decline work confidently: this contract at this rate, at this time of day, with this dead-mileage, does not pay. That decision needs journey-level cost and revenue, not a monthly total.
Compliance is a management function, not a filing one
Licences, insurance and MOTs expire on their own schedule and nobody is reminded by the work. In most offices the control is a person and a wall planner, which works exactly until the person is on holiday.
Holding those dates against the driver and vehicle records inside the same system that allocates the work means the constraint is applied where the decision happens, rather than discovered during an audit or after an incident.
How to choose a taxi management software
1. Ask to see a driver settlement produced from real jobs
If the settlement is assembled by exporting to a spreadsheet, you are buying dispatch software and doing the management part yourself.
2. Look for journey-level profitability, not monthly totals
You cannot decline the wrong contract on the basis of a monthly revenue figure.
3. Work out the all-in cost at your driver count
Plan price plus per-driver overage is the real number. £12 versus £5 per driver is a different business at 40 drivers.
4. Check that compliance dates block or warn at allocation
A report that lists expired badges after the fact documents the problem rather than preventing it.
5. Ask whether accounts, drivers and vehicles export cleanly
Management data has a longer life than any dispatch system. It should leave with you.
The parts of TaxiCloud this uses
- Reporting
Council-licensing reports, fleet KPIs, corporate statements — all native.
- Fleet tracking
Live driver pins, geofences, and replay — accurate to 200ms.
- Payments
Stripe + PayPal native, account-pay built in, settlements that close themselves.
- Dispatch board
Single-screen live console with WebSocket updates and AI Copilot inline.
Taxi management software — frequently asked questions
What is taxi management software?
It is the layer around dispatch that handles driver and vehicle records, licence and insurance expiry, account customers and tariffs, driver settlements and reporting. Dispatch decides who takes the next job; management software tells you which work, which drivers and which accounts are actually profitable.
Is taxi fleet management software the same thing?
Broadly yes — 'fleet management' usually emphasises the vehicle side (compliance, utilisation, maintenance dates) while 'taxi management' also covers accounts, settlements and revenue. In practice operators searching either phrase want the same set of screens, which is why they are covered on one page here.
Does it replace our accounting package?
No. It produces the operational truth — completed journeys, fares, driver shares, account invoices — that your accounting package consumes. The value is that the numbers arrive already reconciled rather than being rebuilt from job sheets.
How are driver settlements calculated?
From the jobs the driver actually completed, using the fares and deductions recorded on those journeys, so the driver can see the same list the office sees. That transparency is what turns pay disputes into arithmetic both sides can check.
What does it cost per driver?
Drivers above your plan's included cap are £12 per month on Starter, £8 on Pro and £5 on Pro Max, on top of the £49, £149 or £349 plan price. Larger fleets generally find the higher plan cheaper overall because the per-driver rate falls faster than the plan price rises.
Share this article
Copies the headline, the cover image and the link — ready to paste anywhere.
Ready when you are
Dispatch on autopilot.
14-day free trial. Cancel anytime.