Guides
Operator-grade taxi dispatch references.
Long-form practical guides for UK + Ireland taxi operators — operator licence applications, driver onboarding, dispatch evaluation, council compliance, AI Copilot deployment, EV fleet transition.
Compliance12 min
UK PHV operator licence application guide
Step-by-step playbook for applying for a UK private-hire operator licence — TfL, council variants, document checklist, processing timeline.
Read guideOperations10 min
PHV driver onboarding playbook for fleet operators
Reference for fleet operators onboarding new PHV drivers — application channels, licensing-flight management, app onboarding, first-week ramp.
Read guideEvaluation11 min
Dispatch platform evaluation checklist — 47 items to compare
Comprehensive evaluation checklist for taxi dispatch software — what to test, what to demand demos for, what to confirm contractually before signing.
Read guideSales9 min
Corporate taxi account pitch template
Template playbook for pitching UK corporate taxi accounts — proposal structure, contract terms, expense-code negotiation, SLA framework.
Read guideCompliance10 min
UK council compliance audit preparation
Preparation reference for UK council taxi compliance audits — driver records, vehicle records, booking records, complaint handling, evidence-readiness.
Read guideOperations9 min
AI Copilot deployment guide for fleet operators
Deployment guide for AI Copilot in live taxi dispatch — week-one expectations, dispatcher training, auto-execute opt-in, calibration windows.
Read guideArchitecture11 min
Multi-base fleet architecture reference
Architecture reference for multi-base UK + Ireland taxi fleets — operator-licence structure, per-base configuration, cross-base transfers, compliance reporting.
Read guideStrategy10 min
Electric vehicle fleet transition guide
Reference for UK + Ireland taxi operators transitioning to electric or hybrid fleets — vehicle selection, charging infrastructure, range-aware dispatch, payback economics.
Read guideEvaluation14 min
How to choose taxi dispatch software in 2026
A 2026 procurement-grade reference for selecting a taxi dispatch platform — buying criteria, cost structures, compliance fit, and the questions to ask every vendor before you sign.
Read guidePricing13 min
Dynamic pricing for taxi fleets — design and operations
How UK and Ireland taxi fleets design dynamic pricing in 2026 — surge bands, time-of-day overlays, demand signals, regulator constraints, and the operating disciplines that prevent rider backlash.
Read guideOperations13 min
Airport pre-booking flow design for taxi fleets
Operational reference for designing airport pre-booking flows — flight integration, meet-and-greet billing, no-show rules, parking and welfare, and the dispatcher tempo that holds the SLA.
Read guideArchitecture12 min
Reverb WebSocket dispatch console explained
Technical reference for how TaxiCloud's Reverb-powered WebSocket dispatch console works in 2026 — why polling is obsolete, what changes for dispatchers, and the operational lift versus 5-15 second polling intervals.
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