Migrate from Onde taxi dispatch software to TaxiCloud.

Onde migrations are typically driven by three pressure points: the operation has outgrown an app-launch platform and needs a deeper live dispatch console, the rule-based assignment engine cannot explain its decisions to dispatchers the way a generative Copilot can, and the fleet has moved into a regulated UK or European market where Onde's app-first content does not cover operator returns, council reports, or PBefG/NCC separation. Operators evaluating modern alternatives most often pilot TaxiCloud on their airport or multi-base segment first, where the dispatch-room depth gap is most visible.

Onde's data export path is clean — it is a modern SaaS. Drivers (with vehicle assignment), vehicles, customer accounts (with saved-card metadata and ride history), pricing rules (with surge and zone tariffs), and a historic booking archive export via Onde's API and CSV. Because Onde centres the branded app, the branded passenger-app experience is preserved through cutover: the migration team maps Onde's app configuration onto TaxiCloud's white-label apps so customers see continuity, while the dispatch-room console and compliance objects are stood up underneath.

The Onde parallel-run window typically runs over a Tuesday-to-Friday cycle. The 6-day total cutover excludes the prior weekend; data export runs Monday, configuration Tuesday, white-label app and integration testing Wednesday, parallel-run Thursday-Friday, cutover Saturday morning. Driver onboarding to the new branded app rolls out alongside, so the customer-facing brand experience never goes dark during the switch.